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Ordering and shipping information

Please click here for international shipping and shipping outside of the 48 states

ORDERING METHODS WITHIN THE 48 CONTIGUOUS STATES:

You can order quickly and securely on our online shopping cart system. You can also call, mail or fax in orders.

MAILING ADDRESS: 4125 Jackson Rd., Ann Arbor, MI 48103-1734

PHONE: 1-734 - 668 - 6992 (note: we are on Eastern Standard Time.)
Our normal business hours are Mon, Tues, Thurs., Fri : 9:30-5:00 EST

FAX: 1 - 734 - 668 - 9320

EMAIL: info@weirdollsandcrafts.com

ORDERING BY PHONE NOTE:

All prices shown on our website are for online, mail, or fax orders only.
We are happy to take your order by phone, please note these orders will include a $5.00 surcharge for orders under $50.00.
Please click here for more info.

SHIPPING METHODS:

For orders within the 48 contiguous states, we ship UPS or USPS Priority mail, which usually takes 3-4 days in the continental U.S. In general, we ship at actual cost plus a $2.00 packing and handling fee.

Minimum shipping: Orders under $10.90 will automatically be shipped first class mail for $4.99.

You can also request first class mail for more expensive orders, which is tracked but not insured. Depending on how many ounces the order is, first class shipping can cost up to $6.56. Include a note on the basket page if you want this. The lesser amount won't show up online, we'll reduce the order total as we process your order.
Note: first class mail can only be used for orders under 13 ounces.

RUSH DELIVERY:
Need it faster? We can send overnight, second day air or three day select.

Leave a message on the basket page which actual date you need to order to arrive for faster shipping request.

We can't know the cost until the order is packed, weighed and measured. We will contact you with the cost for approval, and will not ship at an increased cost unless we have your OK.

IMPORTANT FOR RUSH DELIVERY: Please use a credit card, do NOT use Paypal to pay for a rush order. With Paypal, we have no way of assessing the increased shipping fee, and there will be a delay of at least one day for us to send a paypal request for a new total.

HOW LONG WILL IT TAKE TO REACH ME?:
All orders are shipped within 2-3 business days unless you are otherwise notified. Please refer to the map below for UPS time in transit.

Listed below are our shipping charges. There are some exceptions to the chart for ground shipments:

Discount orders: are shipped at cost plus $2.00 handling if this exceeds our normal shipping chart. Occasionally, especially for bulky items, shipping may cost more than in the chart below.

Orders under a pound are usually sent priority mail if it is less than UPS, and we will pass the savings along to you. Note: this will not show up on the shopping basket, we will adjust the order to the minimum as we process your order.

SHIPPING IN THE CONTIGUOUS 48 STATES:

 

UPS GROUND SHIPPING

orders under 10.90

$4.99 - note these orders will be shipped using first class mail

10.99 - 24.99

$7.50

$24.99 - $49.99

$8.75

$50.00- $74.99

$10.90

$75.00 - $99.95

$11.95

$100 - $149.99

$14.95

$150 - $199.99

$16.95

over $200.00

$19.95 or cost


RETURNS:
We guarantee all our goods. You may return goods in original condition for any reason within 30 days of shipping for a full refund less shipping costs. (Wigs and velour swatches excepted.) Re-stocking charge of 15% applies to fabrics that have been cut by the yard unless defective. Click here for return instructions.

Questions?
Difficulty ordering?
Email us:info@weirdollsandcrafts.com

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