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Unlike orders that are placed online, by mail, or by fax, phone orders present an additional costs - the time needed to take an order on the phone.
We've struggled with this issue a bit, as a typical phone order takes from 7-15 minutes or more, and especially for small orders, we simply have not been able to cover the cost.
We've thought about simply not taking orders by phone. The web site is very secure. Instead, we are trying out a new system, of having a phone order surcharge.
ORDERING BY PHONE NOTE:
All prices shown on our website are for online, mail, or fax orders only.
We are happy to take your order by phone, please note these orders will include a $5.00 surcharge for orders under $50.00.
PHONE: 1-734 - 668 - 6992 (note: we are on Eastern Standard Time.)
Our normal business hours are Mon, Tues, Thurs., Fri : 9:30-5:00
EST
PLEASE NOTE: we are not a retail storefront, and are not set up for in-store shopping.
FAX: 1 - 734 - 668 - 9320
EMAIL: info@weirdollsandcrafts.com
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